Online Shopping Guide

The sales agreement can be accessed at www.hacibekir.com as long as the site is live.
The contract will be sent by e-mail to our users who shop on our site.

Shopping Without a Member

You can shop on our site without being a member. When you pass the payment step, you can continue by clicking the "Shopping without a member" button on the page that opens.
You can continue your shopping after filling out the order form without being a member on the page that opens.
Our users who have previously subscribed, if their e-mails are available in our database, cannot use this option.

Membership

You can easily become a member by clicking the "SIGN UP" link.
After completing the membership form, you can click the activation link we will send to your e-mail address, and you can activate your membership on the page that will open and start shopping.

Member login

You can log in with the e-mail address and password you registered on our site from the member login page.
You can also login to our site using the Facebook or Google login buttons on the member login page.

I forgot my password

If you forgot the password you set while signing up for the Hacı Bekir website:
- Click on the "SIGN IN" link at the top.
- Click the "Forgot My Password" link on the page that opens.
- Enter the e-mail address you use to subscribe to the field in the box that will open and click the "SEND" button.
- The link to reset your password will be sent to the e-mail address you entered.
- Apart from the inbox (Inbox), we strongly suggest you to check your Junk / Spam mails.
- Click to download the PDF file with visual explanation about changing the password

Complete Order

On this page, you can select, edit or add new shipping and billing addresses.
After making your address selection, you will be directed to the Order Confirmation page by clicking the "COMPLETE ORDER" button. On this page, you can see the details of your order and the total amount to be paid.
If you have chosen abroad as your shipping address, you can complete your order after you see a warning message that the shipping cost will be calculated separately and will be notified to you via e-mail.

Payment

To pay by credit card, fill in your card information completely and choose "3D Secure" payment if you wish.
If you are not going to pay by credit card, click the "Bank Transfer / EFT" button next to this option and note the account number on the screen that opens.
After filling the credit card or bank transfer information, before clicking on the "COMPLETE ORDER" button, please read our Sales Agreement and check the checkbox next to the link, "I have read, understood and accept the Sales Agreement."

Confirmation

After making sure that all fields are filled in correctly and ticked the sales contract checkbox, click the "COMPLETE ORDER" button just once and confirm the transaction.

Order Tracking

On the new page that opens, you will be given an order number. After logging in, you can go to the "My Order Status" page from the "My Account" link and get information about the status of your order.